Refund and Returns Policy

 

Refund Policy for WannaBeis

At WannaBeis, customer satisfaction is our top priority. We aim to deliver high-quality products that meet your expectations. However, in the rare event of an issue, we are here to assist you.

Eligibility for Refund

Refunds will only be accepted under the following conditions:

  1. Damaged Product: If the product is received in a damaged condition.
  2. Wrong Product: If the delivered product does not match your order.

Important Terms for Refund Request

  • Time Frame: Refund requests must be initiated within 2 days of delivery.
  • Box Opening Video: A clear and unedited video of the package being opened is mandatory as proof to process the refund.

How to Initiate a Refund Request

To initiate a refund, please follow these steps:

  1. Contact our support team via:
  2. Share the following details:
    • Order ID
    • Description of the issue
    • Attach the box opening video as evidence.

Refund Processing

Once your refund request is approved, the amount will be refunded to the original payment method within 7-10 business days.

Note:

  • Refund requests without the box opening video or made after 2 days of delivery will not be processed.
  • WannaBeis reserves the right to deny refunds that do not meet the above criteria.

For further queries, feel free to reach out to us at +91 9311440304 or email us at support@wannabeis.com.

Thank you for shopping with WannaBeis!

 

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